Sunday, August 12, 2007

The Blender


This was a frustrating negotiation because I knew from the beginning that the clerk (Dr. Strange) would not take back the blender.


I kept my cool and tried to climb the brick wall that was the return clerk. The clerk would not accept my return without the original box. I asked if they would exchange it...no! I asked for a partial credit....no! I asked if they had a spare box....no! After much banter back and forth, the clerk agreed to send my blender back to the manufactur for repair ( I agreed to package it).


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